Privacy Policy

Privacy Policy of Touch The Himalaya Treks and Expedition P. Ltd

Effective Date: Jan-01-2026

Touch The Himalaya values the privacy of our clients, website visitors, and partners. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with our website or book Tour or Trekking services through us.

Touch The Himalaya manages bookings, permit processing, payments, and client data administration on our behalf. By using our website or services, you agree to the practices described in this Privacy Policy.

We Are:

• Brand / Operating Company: Touch The Himalaya Treks & Expedition Pvt. Ltd.
• Sister & Partner Company: Manaslu Guides Nepal
• Scope of Services: Trekking, Tour and Expedition guiding services All Over in Nepal.

Touch The Himalaya focuses on guiding, operations, and on-ground tour and trekking services, handles administrative, legal, and financial processes.

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Thank you for choosing Touch the Himalaya We respect your privacy and are committed to protecting the personal data you share with us in connection with your inquiries, bookings, travel arrangements, and use of our services.

Official Documents & Travel Data

• Passport number and copy (required to process restricted area permits and other Nepal Tourism Board requirements)
• Visa details (if provided)

This Privacy Policy explains

Booking and Travel Details

• Tour and Trekking itinerary, dates, preferences
• Emergency contact information
• Guide and porter assignments

Health & Safety Information

• Relevant health data you provide for safe trekking arrangements, such as medical conditions or allergies

Communication Records

• Emails, chat messages, or other communications between you and our staff

We only collect what is necessary to plan and deliver your Tour or Trek, obtain permits, ensure your safety, and communicate with you effectively.

How We Use Your Information

We use your personal information for the following purposes:

• Booking and delivery of services:
  Handling bookings, organizing permits, arranging transport, guides, porters, and logistical support throughout your trip.
• Communication:
  To contact you with important information about your trek, updates, reminders, and logistical details.
• Customer service and support:
  To respond to your inquiries, questions, or concerns.
• Legal and compliance:
  To comply with Nepal’s trekking permit regulations and tourism requirements.

We will never use your personal data for unrelated marketing purposes without your explicit consent.

Role of Touch The Himalaya Treks & Expedition Pvt. Ltd.

Touch The Himalaya Treks & Expedition Pvt. Ltd. acts as the administrative and data-handling entity for Also Manaslu Guides Nepal.

This includes:

• Managing client bookings and confirmations
• Handling payments and invoices
• Storing client records securely
• Submitting personal information to government authorities for permit processing

All data processed by Touch The Himalaya is handled with confidentiality and appropriate security measures.

Sharing Your Data

Some services we provide require sharing your personal information with trusted third parties to fulfill the contract with you:

A) Permits and Government Authorities

We share data such as passport information with Nepal’s Trekking Permit Authorities (e.g., restricted area permit offices) only to process permits legally.

B) Service Providers

We may share necessary details with trusted partners (such as hotels, transportation providers, guides, and porters) solely to deliver your trek itinerary as agreed.

C) Company Processing

Touch The Himalaya processes bookings, payments, and stores customer data on behalf of Manaslu Guides Nepal. All such data handling is governed by their secure processes.

D) Legal Obligations

Information may be disclosed if required by law or official government request.

We do not sell, rent, or trade personal information to third parties.

Data Storage & Security

• Client data is stored securely by Touch The Himalaya Treks & Expedition Pvt. Ltd.
• Access to personal information is limited to authorized staff only.
• Reasonable technical and organizational measures are taken to protect data against loss, misuse, or unauthorized access.

While no system is completely risk-free, we strive to maintain a high standard of data protection.

Data Retention

We retain your personal information only as long as necessary:

• To complete your booking for Tour/Trekking or any other services in Nepal.
• To meet legal and regulatory obligations
• To resolve disputes or protect safety

After data is no longer required, it will be securely deleted or anonymized. We implement industry-standard security measures to protect your information from unauthorized access.

Your Rights

You have the right to:

• Access or update your personal data
• Request correction of any inaccurate information
• Ask for deletion of your personal data (subject to legal and operational requirements)
• Withdraw consent for data processing (without affecting services already performed)

To exercise these rights, contact us at:

Email: mail@tthimalaya.com

Cookies and Website Tracking

Our website may use cookies or similar tracking technologies to:

• Improve user experience
• Analyze website usage

These technologies do not typically collect personal data unless you provide such information voluntarily.

Policy Updates

We may update this Privacy Policy from time to time. The “Effective Date” at the top will be revised accordingly. We encourage you to review this page periodically for changes as well as Terms and Conditions of Manaslu Guides Nepal

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact:

Thank you for trusting Touch The Himalaya. We are committed to protecting your privacy and providing you with the best trekking experience possible.

Our Policies

Touch The Himalaya Treks and Expedition (P.) Ltd, collects data and regarding private information that you provide us during our services will be remained completely secured. Our company would make you feel secure with your personal life to let you to be familiar with our Privacy Policy. We protect e-mail address, phone number, postal address or name of any group or association that you exchange with us; we will always keep your information under private matter. We strictly depress to advertise or trade or publish any of the information supplied by any company or person. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
 
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe to release in appropriate to comply with the law, enforce our site policies, or protect ours or others rights property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
 
We also gather much information from every website viewer who explore our website. We collect various information such as pages viewed, date and time, and browser type and IP numbers which are used to determine domain type and geographic region etc. This is to constantly improve our site as well as it supports to ensure its significance to our visitors who view our site.
 
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. By using our site, you consent to our online privacy policy.
 
If there are any questions regarding this privacy policy you may contact us. We always move to expand the agents and suppliers with whom we work and If you are impressed by our performance and focus about taking your guests to Nepal and believe in quality service then come and talk to us.